FAQ

cwilock

FAQ

As of now, FedEX FIMS is no longer accepting shipments going to these countries/continents:

  • Philippines
  • Vietnam
  • South America
  • Mexico
  • Africa
  • Russia
  • South Asia
  • Middle Eastern Countries

All orders addressed to the countries mentioned will be refunded and cancelled .


Does shipping comes with tracking?

All international and US orders will have tracking, except for select art prints or any flat items that will be sent through lettermail stamp

All Canadian orders will not have tracking, but a tracked option is available if a shipping upgrade is included in the order.

Please check the Shipping page for more information.


Wrong Address?

Please check your shipping address before purchasing. If there are any changes the customer wants to make with their address, please contact me immediately.

Once your order has been shipped, postage fees cannot be refunded and I will not be responsible for any errors on the addresses that I am provided with.


Can you cancel my order?

I only accept cancellations within 1 hour of purchase.


How often do you ship out orders?

I only ship once a week, usually on Thursday-Saturday. Cut off day is TUESDAY for US and International and THURSDAY for Canada. May subject to change depending on my schedule.


Do you offer discounts?

Please go to OFFERS page for more information.